A business continuity program is of utmost importance. Without it, slight system and facility disruptions may impact customers or the financials of an organization in a negative manner. So, here are a few tips for a successful business continuity plan:
1. Conduct a business impact analysis
Carry out a thorough analysis of people, information, application and other resources to build an understanding of the consequences – financial and operational – of losing vital components. Take particular care to uncover interdependencies across the organization that are critical to remaining operational. This analysis will provide a solid foundation for establishing recovery priorities and timeframes in your plan, allowing you to make informed decisions on where and how much to invest in business continuity.
2. Your business continuity plan needs to be a living document
Creating a business continuity plan is an important step, but not the end state. It takes more than words tucked away in a plan to enable readiness. Business continuity preparedness means having a living program – which is continually validated, communicated, tested, updated and improved. It also means having an organization that is ‘situation ready’: with skills honed through training and supported by robust planning tools to respond to a significant business disruption. It is important to remember that your business continuity plan needs to keep pace with new workflows, business applications and computer systems.
3. Don’t plan in a vacuum
You need to involve all key stakeholders in the business continuity planning process, including IT, business leaders, human resources, corporate communications, and physical and information security managers. Be sure that in planning you coordinate with other business units in your organization to avoid potential conflicts, such as multiple business units depending on the same facility as a secondary site in response to an interruption.
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